Frequently asked questions
Everything you need to know about reserving and transferring a VIP number.
Why are some digits hidden?
Listing numbers in full attracts spam calls and scrapers. Request a number and we will email you the complete number privately.
How do I buy a number?
Send a request from the number’s page. We will reply by email with the full number and confirm its availability. A deposit secures your number. We will then send everything needed to start the transfer to your carrier.
How do I pay?
By Interac e-Transfer or in person (Vancouver). No payment is taken on this website.
Is the deposit refundable?
If, for any reason, the number is not transferrable to your carrier, the deposit will be refunded.
How long does the transfer take?
Transfers typically complete in 3–5 business days. Once complete, settle the balance, and the number is yours.
Which carriers can I transfer to?
Transferable to any Canadian carrier — Bell, Rogers, TELUS and more.
What does “On hold” mean?
Another buyer is completing a purchase. You can still join the waitlist and we will contact you if it becomes available.
Can you find a number that isn’t listed?
Often, yes. Tell us what you are looking for from the browse page and we will do our best to source it.
Still have a question?
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